How much does a chatbot cost?
Channels, integrations and language determine the build price. Compare the scope and ownership before choosing a solution.
Choose between a ready-made platform, a managed service and a chatbot built for your business. Our builds start from 900 euros, with the scope defined in the quote.
What drives the price
Five things move the price more than anything else:
- Channels: web chat only, or also Instagram, WhatsApp and Viber
- Integrations: whether it reaches your bookings, orders, calendar or store
- Language: good Albanian needs its own build and testing
- Volume: how many conversations per month it should handle
- Maintenance: who updates prices, menus and offers
The three routes and what they cost
Three routes, three very different cost profiles:
| Route | Typical cost | Makes sense for |
|---|---|---|
| Ready-made international platform | Check provider terms | Simple English-language tests, no integrations |
| Managed subscription service | Check provider terms | A rented bot someone else keeps running |
| A chatbot built for you | Our builds start from 900 euros | Correct language, integrations and ownership |
The costs on top of the build: channels and maintenance
Get channel terms directly from the platform. We define the channels and expected message volume before integration.
Instagram and Facebook DM have no per-message fee. Web chat carries only the AI cost, usually cents for a whole conversation. That is why many start there, and add Viber and WhatsApp once volume justifies it.
Agree who updates answers when prices, offers or services change. We can manage the updates or train your team to handle them.
When it is worth it, and when it is not
It is worth it when questions repeat, when bookings or orders are lost because you cannot answer in time, or when customers write at night. It is not worth it at a handful of messages a day: a person with saved replies covers that.
If you are in between, start with the cheapest step, a web chat connected to your own data, and expand when the numbers tell you to. How we build one is at AI chatbot development.
How we build a chatbot
The numbers above are the shape of the cost, not an invoice. What changes the outcome is how well the bot knows your business.
We feed it your prices, hours, services and the questions customers really ask. See AI chatbot development for the service, and business process automation if it should also reach your internal systems.
- Fed with your real content: prices, hours, services, conditions.
- Albanian and English, in your business's own tone.
- Hand-off to a person when the question goes beyond what it knows.
- Connected to your site and the channels customers message you on.
- Measured: you see what customers ask and where the bot struggles.
Frequently asked questions
How much does a simple chatbot for a small business cost?
Our builds start from 900 euros. A web-chat assistant connected to your business data is a clear starting scope.
Are there free chatbots?
Yes, but with hard limits: few conversations a month, weak support for smaller languages, their logo on your chat, and no integrations. Fine for a personal test, not for a working business.
What does a WhatsApp or Viber bot cost?
We define the channel requirements before integration. Get current WhatsApp and Viber terms directly from the platform.
Why does Albanian cost more than English?
Because it needs its own build and testing on real messages. AI models are trained on far less Albanian, and ready-made platforms skip that work.
How long does a chatbot take to build?
A simple website assistant goes live in 1 to 2 weeks. A multi-channel system with bookings and orders usually takes 3 to 6 weeks.
Let's start your project
Tell us a little about your idea or business and we'll reply with a plan and a quote, no obligation.