No app needed
Guests scan and order from the browser.
Order at the table, straight to the kitchen
A guest scans the QR code on the table, orders from their own phone, and it lands with the floor and the kitchen at once. For restaurants, cafés and any venue with table service. SelfOrder is our own product, built and run in-house.
TL;DR
SelfOrder is our ordering and POS platform for venues. A guest scans the QR code on the table and orders from their phone, the floor and the kitchen see it live, and the till closes the bill, prints it, and keeps stock, expenses and reports. The price comes after a short call, based on the number of tables and the hardware to connect.
01
How it works
Every table carries its own QR code. The guest scans it with the camera, the menu opens in the browser, and the order goes where it belongs without waiting for a waiter.
Orders arrive in rounds, the way a real table eats: drinks first, food next, dessert at the end. Every round drops onto the same table bill, so closing time produces one account.
- Scan: the QR code on the table opens the menu in the browser, nothing to download
- Order: pick dishes with modifiers and kitchen notes, and send them from the phone
- Staff see it: the order appears at once on the floor view and in the order list
- Close the bill: a waiter closes it at the table, or the till at the counter
02
What is included
The platform has four parts. The guest sees only the menu and their own orders, the staff see the floor, and you see the numbers.
Prices move during the day, so the platform guards them: if a price changes while a guest is browsing, the order stops and is shown again with the new figure, never charged quietly.
For a venue with table service in Kosovo, this is the best option available today.
| Part | What it does |
|---|---|
| Guest | Menu with photos and search, modifiers and kitchen notes, ordering in rounds, plus six quick requests: waiter, water, cutlery, napkins, the bill and a free-text note. |
| Floor and kitchen | A live table view with the running bill, voiding a line, moving lines between tables, merging tables, and a separate lane for takeaway. |
| Till | A PIN-locked terminal for orders at the counter, thermal and fiscal printers through the print bridge, and end-of-day cash reconciliation. |
| Management | Menu with photos, modifiers and translations, combos and happy-hour windows, stock, expenses, reports, an activity log and printable QR codes as PDFs. |
03
Menu only or ordering
Not every venue wants table ordering on day one. Menu-only mode is the same platform with ordering switched off: the guest scans, reads the menu with prices and photos, and no ordering button appears.
If that is all you need, a QR code menu covers it. Ordering can be switched on later, without changing the QR codes you already printed.
04
Orders in your venue vs a delivery app
Delivery apps bring orders from outside and keep a percentage of every bill. Here the guest is already at your table: no commission on that order, and the order history stays in your system.
The longer comparison sits in our guide on online ordering vs delivery apps.
| Ordering in your venue | Delivery app | |
|---|---|---|
| Commission per order | None | A percentage of the bill |
| Order data | Yours | Theirs |
| Speed at the table | Reaches staff instantly | Built for delivery |
| Menu and prices | You change them any time | Under their rules |
05
Live within a week
We set the venue up: the menu goes in with categories, prices and photos, QR codes are prepared for every table as stickers or as a print-ready PDF, the till is paired with the printer, and the staff get a short training session.
You give us the current menu with correct prices, the number of tables, and one person who decides. If you have a fiscal printer, tell us the model so we can pair it beforehand.
Why Pluton Studio
Ordering in rounds
One single bill for the whole table.
Till with printers
Thermal and fiscal through the print bridge.
Numbers in one place
Stock, expenses and daily reports.
What we put in writing
These are not marketing lines. They are the terms that go into every quote we send, so you know exactly what you get and when.
A reply within one working day
Every message is answered by the engineer who will build the project, not by a salesperson. The fixed written quote follows within two working days of the first call.
A fixed, written, final price
The quote lists everything included, and the price you sign is the price you pay. Scope changes are quoted separately, before they happen.
Delivery windows we keep
Business website: 3 to 5 weeks. Online store: 5 to 8 weeks. Web app or custom software: a first working version within 4 to 6 weeks, the rest on a written plan.
Design approved before we build
You see and approve the design on screen before a line of code is written. Two rounds of design revisions are included, and so are small content changes such as text, photos and prices for 30 days after launch.
Payment in two halves
Half at the start, half at go-live. Projects above three thousand euros are split into three milestones tied to deliverables, never paid in full up front.
Everything is yours from day one
Domain, accounts and content are registered in your name, and the code lives in your repository from the first commit under a full licence to use it. Every remaining right transfers on final payment. No mandatory subscription, no locked code, no hostage situation.
A 30-day warranty and measured performance
Any defect found within 30 days of launch is fixed at no cost. The site ships inside the performance budget written into the quote, with a Core Web Vitals report on your own domain and a lab test you can repeat yourself.
Frequently asked questions
How much does SelfOrder cost?
The price comes after a short call. It depends on the number of tables, on the till and printers to connect, and on how much work the menu entry takes. The venue buys its own printer or tablet, so the hardware stays yours.
Does the guest need an app?
No. The QR code opens the menu in the phone's browser and the order is sent from there. No download, no account and no password.
Can I use it as a menu only, without ordering?
Yes. Menu-only mode shows guests the menu with no ordering button anywhere. You can open ordering whenever you are ready, using the same QR codes already on the tables.
Does it work with a fiscal printer?
Yes. A print bridge on a computer in the venue sends receipts to the thermal printer and to a certified Kosovo fiscal printer. VAT is calculated by the fiscal device itself, from the rate groups programmed into it.
How long does it take to go live?
Usually a week. Most of that goes into entering the menu and the dish photos; the QR codes and the training take a single day.
What happens with takeaway orders?
Takeaway has its own lane, kept apart from the tables. Orders taken at the counter go through the till, print in the kitchen, and never mix with the bills on the floor.
Let's start your project
Tell us a little about your idea or business and we'll reply with a plan and a quote, no obligation.
Emailhello@pluton.studio
Phone+383 48 836 636